You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Create Customer Portal User through SSO

edited Aug 5, 2018 4:20AM in Customer Portal


We have a SAML 2.0 based SSO integration between Okta (an Identity Provider) and Oracle Service Cloud. We understand from the Oracle documentation that SAML integration requires some basic configuration steps on the Service Cloud side but there is an additional requirement of auto-proviosining the User, if he/she does not exist in Service Cloud.

Okta will pass the Customer information (i.e. First Name, Last Name, Email and Login) in the SAML assertion.

We understand that the Service Cloud REST APIs have to be used to create (or provision) a new Customer Portal user i.e. a Contact record.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!