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Deleting Answers Question

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edited May 12, 2017 9:03PM in Knowledge Management 3 comments

Content

Our KB is accumulating several answers we no longer use and have been put at 'archived' status.  Is there a way to delete answers we no longer need without deleting the incident they were originally appended to?  The archived answers take up a lot of view space in the Answers console.

 

 

Version

February 2016

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