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Searching for a string in Answers using SoapUI

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edited May 16, 2017 3:17PM in Knowledge Management

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Hello Gurus,

Scenario is to make a Search (for now let’s say SoapUI) to RightNow for a text string (e.g., “Policy”)

In result –

  1. It should first search against “ANSWERS” table. Probably searching against column “SOLUTION” for this string ‘Policy”.

  2. Return all the records (A_ID, SUMMARY & SOLUTION) where the text “Policy” is found.

     

How can this be achieved?

Version

May 2016

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