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Posting Videos into an FAQ

Received Response
edited May 19, 2017 6:21PM in Knowledge Management 3 comments


We want to add some videos into our FAQs, the videos will be used for training, also to assist end users in the process of joining, renewing, recovering passwords, etc. 
Does anyone know if their are any requirements for Oracle Service Cloud prior to posting a video? 
Has anyone ever used Articulate to post any videos, etc. into their FAQs?  If so, can you please provide any insight on this, your pros and cons. Would like to hear from you, on any feedback.
Or if you have used another method for posting videos into an FAQ can you share that information. 

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