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: Approach to follow the content migration from KF to KA

Accepted answer
edited Jun 8, 2022 8:32AM in Agent Desktop 9 comments


Hello Experts,

 I want to know that what approach I should follow for migrating the content from KF to KA.

Actually the scenario is: In our current instance , already KF is enabled and there are lot of articles resides in Knowledge foundation.Now If we enable Knowledge advanced in the same instance , Knowledge foundation will be rolled off. So I want to understand the possible approach so that I should be able to enable KA in place of KF and also KF content should be migrated.

Appreciated your positive response!!



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