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Guide displays only 1 Answer

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edited Aug 3, 2017 1:14PM in Knowledge Management 6 comments

Content

Hi,

We have created a Guide where one of the Question Responses has 2 linked Answers.

This works fine in the Agent preview, but in the Web preview and when the widget is deployed on the Answer Detail page, only the first Answer is shown.

See the attached image for a screenshot.

Is it possible to display 2 Answers?

Many thanks,
Jody

Version

May 16

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