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How do I remove an Answer Subscriber

Accepted answer
edited Aug 31, 2017 2:07PM in Knowledge Management 5 comments


I have a contact that had subscribed to an answer when they were an employee. When an employee leaves the company, we change their email address to a dummy email. When I notify subscribers about changes to this answer, I keep getting a delivery failed notification. I don't see how on the report or workspace I can manually remove a subscriber as an administrator. Any ideas? I'm on May 2017.


May 2017 Oracle RightNow Service Cloud

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