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Returning a percentage of random incidents

edited Jul 29, 2015 1:27PM in Reporting & Analytics for B2C Service 3 comments

Content

Hi,

I was wondering how I could only display, for example 25%, of the total returned incidents in a report? Ideally they would be random.

The situation is for a manager to be able to see a number of random incidents assigned to his team which he can follow up on or audit.

I am aware that you can use rand() and the record limit to return a random X number of records but I would like to be able to do that with a percentage of the total that would be returned.

Thanks,

Tom

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