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Segregating answers by type of contacts connected to the Customer Portal

Accepted answer
edited Jan 12, 2018 2:20PM in Knowledge Management 1 comment



A client is asking to segregate Answers by type of contact that is connected to the Customer portal. For example: There are 3 different types of contacts (contact A, " " B, " " C). Contact B will go on the customer portal and be able to see all the answers available to the public. However, when contact B logs in with his username and password on the customer portal he can see all the answers available to the public + specific answers only he and other type B contacts can see. Those answers cannot be seen by type C contacts, who

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