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Adding an image to 'Answers'

Received Response
edited Feb 21, 2018 11:47AM in Knowledge Management 1 comment


Hi, whilst I cannot see a field for this, when I view the answer via the agent desktop, in the top right I see an image placeholder.

Ideally I'd like to fill this with our company logo or similar as otherwise it just looks like we forgot.

Anyone got any ideas please?



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