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Send Auto Response on Holiday

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edited Feb 14, 2018 10:33AM in System Admin and Configuration 7 comments

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Hi,

Customer is looking to send auto response on Holidays,
Example: In China interface they have holiday on particular day only on that day they want to send out of office or It is holiday as auto response.

Customer creating their incident by using Techmail. When they send a mail to service cloud mailbox on Holiday they should get a auto response only on that day. is there any setting at response requirements level or any other place.
Thanks & Regards,
Nagendra

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