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How to find out the email address which customer sent the to?

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Jan 8, 2018 4:18PM edited Jan 8, 2018 4:18PM in Agent Desktop 6 comments

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Hello, I am still new to Oracel /Right now technology smart client. I am trying to figure out how to track down the specific email address customer send their email to, which ended to my queue. Thank you very much for any help your could provide.

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