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Importing Answers attachments & Staff Accounts

Received Response
edited May 29, 2018 7:20PM in Knowledge Management 2 comments


Hello Guys,

I have the below queries for which I need your suggestions.

  1. Importing attachments for Answers:
    1. We currently have Knowledge Foundation implemented with limited number of Answer articles. We will be moving to Knowledge Advance with huge number of articles that will be migrated from our existing Knowledge Management application. Most of these articles are attachments. I was planning to use the ‘Data Import Wizard’ to import these answers with attachments. However the wizard does not provide any means to import the attachments along with it. Is there a way (Out of the Box or Utility) that we can use to import the attachments along with the answers?

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