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: How does answers ranking works?

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edited Sep 11, 2021 9:57PM in Knowledge Management 7 comments

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Hi All,

  I just want to understand about the ranking of the answers like how it works and when end users are clicking an answer number of times , Whether its display position gets changed ? If yes then how it happens and which report need to consider to track such activities?

Regards,

Peeyush Sharma

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