You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Knowledge Advanced content can be indexed in Knowledge Foundation?

Received Response
28
Views
2
Comments
edited Jun 8, 2022 8:34AM in Agent Desktop 2 comments

Content

Hello Experts,

  As per our PoC use case , need to index the KA content in KF (External search configuration) to get the specific content type answers on KF customer Portal.

Now I want to know the feasibility of this and what can be the Pros and Cons  ? I know Knowledge Advanced has quite good indexing mechanism but not sure about KF.

Thanks in Advance.

Regards,

Peeyush Sharma

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!