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Answer access level is not affected on answer visibility

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edited Jun 5, 2018 9:54PM in Knowledge Management 1 comment

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Hi Team,

I encounter a scenario , where I created an answer and assigned an access level to it (not the default access level). As per my understanding the answer should not be visible to the customer portal until unless the right contact logged into the CP. In this case answer is visible on customer portal without any user authentication. Please help me to understand this

Thanks,

SAJI

 

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