Linking one KB Answer to another non-public KB Answer?
KB Answer 1 has information about product orders. Then, inside a conditional section you link the word "Place" to KB Answer 2.
As the information pertaining to "Place" and the content on Answer 2 should be visible for the CX Console user only, not the CP user.
Therefore, Answer 2 is set as private.
Customer Portal Situation
Here, the CP user can't see anything. If the link was placed in a non conditional area, then the CP will simply route it to: app/answers/detail/a_id/2 which works perfectly.
CX Console Situation
Here is the problem. CX Console user will be able to see the conditional section. therefore the answer link will appear.