You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Root Element is missing error

Received Response
26
Views
2
Comments
edited Apr 26, 2018 7:40AM in Agent Desktop 2 comments

Content

Hi,

I would like to check why I am having the error "Root Element is missing" when ticking the 'Send on Save' and the Status is "Solved". 

Error log:

Fatal signal '11' received, current errno=11

-- PHP Call Stack ------------------------------------
#0  in parse_xml_cmd at /cgi-bin/fujixerox.cfg/scripts/xml_api/soap_api.php:3
-- Call Stack ----------------------------------------
#0  in build_report_column_header_xml at message//merge_report.c:408
#1  in mailer_header_xml at message//merge_report.c:1398
#2  in execute_merge_reports_without_primary_filter at message//merge_report.c:344
#3  in handle_merge_report at message//merge_report.c:152

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!