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Mass Update of Organization SLA Instances

Received Response
edited Jun 12, 2018 9:20PM in Agent Desktop 2 comments


I am running into an issue where we have several organizations that have very old outdated SLA Instances assigned to them and I have not been able to find a way to update all of our organizations to our current set of SLAs other than going into each organization one at a time and updating the SLA Instances.

Is there a way of updating all of the orgs that are still using outdated SLAs to the current set of SLAs all at the same time?

Thanks for any assistance you can provide!



March 2018

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