We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Outlook integration automation of sync

Received Response
edited Mar 4, 2015 2:05PM in General Functional Discussions 2 comments


Hi all,

I've recently setup the outlook integration to allow sync of tasks from Oracle CX to Outlook - far more simple to do than expected, which was really refreshing.

The team that are using the integration are now looking to see if there's a way to automate the sync between the two, so that there's no action required in Outlook to pull the tasks through (ideally in a similar fashion to a cron job).

I can see there are three ways that are available - to sync manually, to sync when you save a task in Outlook and to sync when you open a task in Outlook.  Is there another way to do this so that it is automated?  If so, how was this done?  If not does anyone have any ideas?

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!