We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Uninstalling Service Cloud/RightNow client

Received Response
edited Mar 14, 2015 7:37PM in General Functional Discussions 17 comments


Has anyone found the knowledge article that lists the official steps for uninstalling the RightNow client? I'm running into an issue with one of my sites. I normally uninstall via the Control Panel but that doesn't seem to help. Want to see if there's an alternative method (e.g. there used to be a batch file).

I've done multiple searches in the support knowledgebase and nothing comes up, e.g.

  • Uninstalling RightNow
  • Uninstalling Oracle RightNow client
  • Removing RightNow
  • Removing RightNow from the entire planet because there's no @#$%& knowledge article on how to uninstall the client

I get plenty of answers on uninstalling Outlook Integration and the HTML editor but nothing for the client. How is that possible?

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!