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Does Oracle Service Cloud support Release Management (ITIL) ?

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edited May 27, 2015 10:45AM in General Functional Discussions 1 comment

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I have so many questions related Release Management (ITIL) in Oracle Service Cloud.

Ability to log a Release so that changes can be identified and related to the release.
Ability to change status of release and linked changes.
Ability to change status of release documentation.
Ability to change status of release approvals.
Ability to identify and control a release package.
Ability to version release components and packages.
Ability to verify license and warranty information.
Ability to trace and track post deployment activities.

etc.....

 

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Regards,

Ajay

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