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Outlook Integration

Received Response
edited Aug 14, 2015 9:50AM in General Functional Discussions 2 comments


Hi All,

In the Auto Sync Events, if you have ‘Attempt Sync when saved’ selected, it syncs every time an e-mail is closed or sent and causes lag of around 5-10 seconds and sometimes even crashes. If you select ‘Attempt Sync when opened’ it tries to sync as soon as the e-mail is opened which causes a 5-10 second lag in outlook.

The option ‘Sync on demand only’ is the easiest way as it will only sync when the user tells it to, although it can cause serious lag and sometimes crashes depending on the volume of emails coming and going from an account.

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