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creating a new page

Received Response
edited Nov 5, 2015 6:28PM in General Functional Discussions 5 comments


Is there a way in Oracle Service Cloud to allow an agent with no experience in programming to create the content for a page in a text area, then upon submitting have a template applied to that content so that it may later be used as a page? This type of functionality is available in most CMS like Wordpress. Is there a way to accomplish this using the content library in RightNow? 

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