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Whatsapp Integration

Received Response
edited Dec 19, 2015 7:15PM in General Functional Discussions 7 comments


Hello all,
I did receive many questions of my customers if is possible integrate the Service Cloud with WhatsApp. It's a potential idea, to use around the world and I keep trying find any way to do this but without success.
I know that WhatsApp has an API that is possible to use but just it.
Someone had this experience? I plan to put big efforts to build it 'cause is a big opportunity to offer a differential for customers.
Additionally, I posted the this Idea in Idea Lab section. 
If someone have an interest to help me on this, please contact me:

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