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Types of messages available via Message Templates

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edited Jan 20, 2016 10:42PM in General Functional Discussions 1 comment

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We are migrating to new Message Templates & we aren’t sure why we don't see the Opened Notification in the list of templates. Is that email not controlled within Message Templates?  If certain message types aren't included (e.g. Opened Notification), can somebody tell me which those are & if you have to use RNT Support/Services to make those updates?

I reviewed this answer but didn't see that covered:  Answer ID 6143

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