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Exception Extracting RighNow.Core Zip During Installation

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edited Jan 28, 2016 3:58AM in General Functional Discussions 1 comment

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Hi,

 I am getting the attached exception when I try to install the Service Cloud. Any ideas on how to resolve it ? Please find the error log below as well.

Error Log :

RightNow.CX Verbose: 1 : [03:50:31.2998] Step CrmConsoleInstallationStep complete: Failure
RightNow.CX Error: 1 : [03:50:31.2998]
ApplicationException: C:\Users\Jasminder Dhir\AppData\Roaming\RightNow_Technologies\monad3\15.2.5237.122\Updates\RightNow.Core.zip extraction failed:  Error -
   at RightNow.Deployment.InstallationWorkflow.Steps.FileInstallationStep.ExtractAndVerifyArchive(String updateFilePath, String installDirectory, ILogService log)
   at RightNow.Deployment.InstallationWorkflow.Steps.FileInstallationStep.InstallFile(ManifestFile file, ILogService log)
   at RightNow.Deployment.InstallationWorkflow.Steps.FileInstallationStep.InstallFiles(IList`1 files, IExecutionContext context)
   at RightNow.Deployment.InstallationWorkflow.Steps.CrmConsoleInstallationStep.<>c__DisplayClass6.<DoWork>b__4()

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