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Login failure - TAP on iPad

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edited Jun 8, 2022 10:25AM in Agent Desktop

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I recently installed TAP on my iPad and followed the discussion instruction on how to create my account:

https://sample.custhelp.com/cgi-bin/sample.cfg/php/tap/v1

When I try and login with my user name and password it gives me a login error. I am using the same user ID and password as when I login on my PC. Do I need to do anything different?

Thanks.

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