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End-of-life for TLS 1.0 — Cloud Customer Connect
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End-of-life for TLS 1.0

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edited Jun 8, 2022 10:26AM in Agent Desktop 11 comments

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Are you running end-of-life software?  If so, your organization might be impacted.  Please read on…

A number of Oracle Service Cloud customers are relying on the obsolete TLS 1.0 protocol.  This old release of the TLS protocol is known to be vulnerable to attacks and widely considered as an obsolete encryption method. To support a secure environment, and to allow us stay compliant with industry standards, TLS 1.0 will be shutdown.

We will be disabling TLS protocol version 1.0 in our production environments on the following dates:

  • PCI Production Environments: on January 31st, 2017.[ Updated by Dhanabalaji Kaliamurthy on October 24th ]
  • Commercial Environments:

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