How to send 'First Account Creation' message from Agent Desktop?
Content
Hi,
I am looking to send the 'First Account Creation' Contact Email from Message template when a contact is created in agent desktop or when contacts are created into Service Cloud using Data import wizard or SOAP API.
I know that it gets triggered when a contact is created by emails (dictated by EGW_AUTO_CONT_CREATE config verb), but is it the only scenario when this mail will be sent? Is there any way I can send this account setup assistance email to contacts which are created manually by agents or data import?
Thanks,
Anuj
Version
Feb 2016, CP 3.3.30