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recommended maintenance on application

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edited Jun 20, 2016 6:37PM in General Functional Discussions 1 comment

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We've used RN for almost 8 years now and were not aware we had to perform any type of maintenance on the site.  Can someone recommend what types of maintenance we need to perform and if someone who is not an IT person can perform it?  Looking for some guidance as I've been unable to get a clear definition from anyone at Oracle without incurring a fee to consult.

Thank you.

Version

Service cloud November 2015

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