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Post-Upgrade Custom Features migration

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edited May 3, 2016 7:47AM in General Functional Discussions 1 comment

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Hello Dears,

Our site has just recently finished upgrading from Oracle Service Cloud November 15 to Oracle Service Cloud February 16. While the site was upgrading we received a test environment to work on and continue our customization and perform our testing.

Now that our site is done upgrading, we noticed that any custom fields or objects created on the test environment were not replicated on the live environment. Furthermore, we no longer can access the test environment (the application won't launch).

Is this part of the upgrade process? Is there a replication phase due to be scheduled to move our customization to the live environment or should we log it as a request?

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