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Contact Custom field

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edited Jul 5, 2016 11:00AM in General Functional Discussions 2 comments

Content

Hi All,

I have created one custom field "test" in Contact. 

I can't see this added to contact Info?

I tried adding a value to this field using following info but can't validate it is populating or not?

 RightNow.Client.Controller.addComponent(
        {
            container_element_id: "myChatLinkContainer",
            enable_availability_check: true,
            ignore_preroute: true,
            custom_fields: "{\"1\":\"TEST\"}",
 ...

Where "1" is the custom field ID, and "TEST" is the value to be set to field 9.

I suppose above code will add value as TEST for custom field Id:1 .

Using following link as starting point : https://cx.rightnow.com/app/answers/detail/a_id/7878/kw/CustomAllInput

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