Upgrading Oracle Service Cloud
Content
Hi All,
I want to upgrade my Production and test site to Oracle Cloud Feb 2017 version.
I get these options on Prod env
1) Create Test site
2) Create and Upgrade test site
And
following on test site
1) Re-Create Test site
2) Re-Create and Upgrade test site
My queries
1) Is there no option to just upgrade test site or Production site?
2) How can I proactively check how an upgrade will impact my site?
3) Do I need to create support ticket to upgrade Prod site?
with regards
Sachin
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