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Email acquisition for third party marketing

Received Response
edited Jul 20, 2016 3:16PM in General Functional Discussions 2 comments


Our company is working to start making better use of email addresses obtained via our customer portal email/chat forms, specifically in regards to increasing our customer base for marketing. A description of what we are wanting to do is below:

Add Email Acquisition option to the Consumer Services Portal page on the 'Email Us' and 'Live Chat' tabs. Ideal solution would include these elements:

  • A check box or drop down option for a customer to opt-in to emails. The space will need to include email opt-in disclaimer copy.
  • Include a field for customer to enter zip code (I have actually already added this)

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