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direct login to other language interface

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edited Sep 2, 2016 12:38PM in General Functional Discussions 1 comment

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Hi All,

I have 2 interfaces available(one in English and other in different language.) To access other interface, I have to first login to English interface and then using link in file menu I switch to other language interface. Apart from this, I have to give access to agent in their language interface as well as in English(primary) else they can't login to system.

Is there any shortcut that agents access their language interface directly.

I search the doc and found this link https://cx.rightnow.com/app/answers/detail/a_id/6306/kw/default interface  but in this way I have to first give access to agent in both the interface and then ask them to switch using file menu links. An extra effort for them.

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