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Creating a Field populated by a Group

Accepted answer
edited Sep 27, 2016 3:59PM in General Functional Discussions 3 comments


I'm trying to connect a field in my Organization object with a Group in my Staff Management.  We have assigned Customer Service representatives to every organization/customer that we have.  I've added a field/menu to my Organization workspace but I've had to manually enter the list of people in that menu.

There does not appear to be an obvious way to add a field that gets populated by a group in the Staff Management area. 

I've tried creating a Custom Object (per some recommendations on this forum).  I created a field called "CustomerServiceRep" and set the Menu Field Settings to "Accounts by Group"....however, I cannot see this field in my Organization fields at all.  

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