Creating a Field populated by a Group
I'm trying to connect a field in my Organization object with a Group in my Staff Management. We have assigned Customer Service representatives to every organization/customer that we have. I've added a field/menu to my Organization workspace but I've had to manually enter the list of people in that menu.
There does not appear to be an obvious way to add a field that gets populated by a group in the Staff Management area.
I've tried creating a Custom Object (per some recommendations on this forum). I created a field called "CustomerServiceRep" and set the Menu Field Settings to "Accounts by Group"....however, I cannot see this field in my Organization fields at all.