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Unassign Account Departments Manager

Accepted answer
edited Oct 28, 2016 8:11PM in General Functional Discussions 3 comments


I've got a user who has been promoted to Manager who is assigned to a Manager. I need to remove the Manager assignment (assign as No Manager), but it appears that is impossible, since the option does not appear. I'm also unable to drag the user to the All level in the Staff Accounts by Manager report.

Is there a way to unassign a Manager or do I have to choose someone to be the king of the hierarchy first, then move other around by reassigning to that top-level user, then again reassigning from that level to where they ultimately need to go.

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