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Removing the delete option from message bases

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edited Jun 8, 2022 10:28AM in Agent Desktop 1 comment

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Hi,

I need to restrict the permissions of an admin profile in ORN by removing the option to delete from custom message bases. The profile will still need access to amend the content.

Please can someone advise where I can configure this change or if it's possible?

I've looked in Profile settings, but am unable to locate any relevant profile controls. 

Thanks

 

James

 

Version

Version May 2016
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