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DMARC Secure Email using Oracle

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edited Nov 18, 2016 9:21PM in General Functional Discussions 1 comment

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We have recently implemented DKIM security for our outbound email through the Oracle Service Cloud using our friendly from address for our own URL rather than using the mailpc.cushelp.com domain name. 

If you are curious about DKIM, you can read about it here: https://cx.rightnow.com/app/answers/detail/a_id/2701/kw/dkim. 

Now I am being asked if Oracle supports DMARC, which is another more robust form of email security for email. 

I am curious if anyone else has run into needing to support DMARC, and how one can go about setting up CX to support that. 

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