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Offline working capability within Oracle Service Cloud?

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edited Dec 1, 2016 6:17PM in General Functional Discussions 1 comment

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Hi All,

Does Service Cloud Agent Desktop has offline working capability to capture SR updates / creation locally and then sync it once the internet is up? 

In developing countries,we are having an issue with internet always.So is there anyway to sync the details once the internet is up.

 

Thanks,

Muthu

 

Edited by eleep to have a more specific subject title.

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