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Reset Admin PWD/Enable Admin User

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edited May 26, 2017 8:50PM in General Functional Discussions 2 comments

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Hi,

I'm using Oracle RightNow (Service Cloud) desktop application.  I used admin user to login application everything worked 2 months before.  Now i'm not able to login with Admin credentials.

I'm sure i entered correct username and password, but i get error message "The Username or password you entered is incorrect or your account had been disabled"

Can someone help me to reset the admin password.

Thanks,

S. Ramkumar

 

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