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Warning Marker

Accepted answer
edited Jul 7, 2017 6:18PM in General Functional Discussions 4 comments


Hi All


We're looking for a way that we can have a feature that will allow us to mark Contact and Incident records with a flag/marker to show where there is a potential for risk when dealing with person. We often capture details into OSC through a central contact centre and then assign them out to groups of staff across the country and so having the ability to make them aware of a potential risk to themselves or colleagues would be very useful. We currently use a banner flag with some associated text but they're unique to each record and we'd like

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