We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Oracle Service Cloud Latency Issues

Received Response
edited Sep 15, 2017 4:58PM in General Functional Discussions 5 comments


Hi All,


Over the course of the last few weeks, we've been experiencing 10-15 minute windows where our Service Cloud site has been slow to the point of not being usable.  It's affected our agents using the client app as well as integrations via the API.  Even accessing the admin/launch page is extremely slow. 


This morning, we had two of these latency events - each of a longer duration.  One lasted 45 minutes and the other lasted 30.


Is anyone experiencing slowness like this on a regular basis?




Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!