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Public Mail API in CPM

Accepted answer
edited Aug 6, 2016 2:54PM in Integrations and APIs 6 comments


Hi Folks,

I am trying to fetch an Incident attachment and send it as an email to an external customer(mimicing the behaviour of Forward Incident info).

But I find that neither file_get_contents or getAdminURL seems to work. Is there any other way to fetch Incident attachment in CPM?

I have tried following code:

$inc_file_atachments = $obj->FileAttachments;
                foreach($inc_file_atachments as $each_inc_file_atachments)
                    $fattach = new RNCPHP\FileAttachmentCommon();
                    $fattach->ContentType = $each_inc_file_atachments->ContentType;
                    $fp = $fattach->makeFile();
                    $filecontent = file_get_contents($each_inc_file_atachments->URL);
                    fwrite( $fp,$filecontent);

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