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Update error on Incident

Accepted answer
edited Apr 2, 2017 7:40PM in Integrations and APIs 9 comments


Hi All,

I have created a import using custom script, but I have been facing many hurdles so far, just wanted share some one of them and see if any of you have a remedy/solution for the problems:

  • Facing an unique exception with no much details - 

    Cannot save/create: Contact: Unknown fatal error while saving/creating 
  • Have detailed the code with try/catch block but all I get is this message. Not sure where I am going wrong.
  • Also facing another exception which states:Cannot save/update: Incident(ID=XXXX):Internal Error - Pair Error. I have some CPMs, biz. rules running on creation of Incident, Contacts and creation of Custom object.

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