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Oracle Service Cloud to Oracle Sales cloud integration

Accepted answer
edited Jul 29, 2017 4:17PM in Integrations and APIs 7 comments


Hi Folks,

I have tried to synch OSvC and OSC w/o ICS. I am able to successfully create a record from OSvC to OSC using async CPM. However, I am not able to do so w.r.t. OSC.

Every time I end up getting a Timestamp Invalid error or A class must be of RNObject derivative. Following is the post in OSC community(needs OPN login) where my colleague has updated with information. No matter how much ever we try from Sales cloud trigger events(all permutation and combination) we end up having this error.

My speculation is - Is this disabled because to promote ICS as it supports by default or is there any other config setting that needs to be enabled from OSvC end or I am doing something wrong?!?!

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