You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Get External Data from Agent Workspace

Received Response
11
Views
1
Comments
edited Jan 5, 2016 3:02PM in UI Extensibility 1 comment

Content

We have a requirement from our customer to get external data  and set workspace fields once agent types the contact identification number on the workspace.

The idea is to call a webservice by clicking a button on the workspace / script.

Is there a way to do this?

Version

november2015

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!