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How to set Threads via Workspace add-in?

Accepted answer
edited Jun 13, 2022 4:10AM in General Technical Discussions 8 comments


Hi Fellaws,

I am working on a Workspace Ribbon Add-in and trying to set Incident threads via Add-In Framework. I am able to get threads, but how do we set them?

Here is the code for getting them but not sure how to set because it contains an interface. Do we need to create our own class for this? Please guide me.

Thanks and Regards,

Pramod V


May 2016

Code Snippet

             private void RecordContext_DataLoaded(object sender, System.EventArgs e)
	if (this.RecordContext != null)
		IIncident inc_Info = (IIncident)RecordContext.GetWorkspaceRecord(WorkspaceRecordType.Incident);

		if (inc_Info != null)
			IList<IThread> threads = inc_Info.Threads;

			if (threads.Count > 0)
				foreach (IThread each_thread in threads)
					int thread_ID = each_thread.EntryType;
					string thread_text = each_thread.Note;

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