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CTI error : Composition Exception in Cti MediaBar

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edited Jun 12, 2018 8:49AM in UI Extensibility

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Hi All - I am getting attached 'CompositionException on Oracle.RightNow.Cti.MediaBar.IMediaBarProvider' error after i have uploaded the Multi-media add-in on my instance. Does anyone know the possible cause? has something changed recently because i remember using the same code on other instance however it throws me this error now.

Regards,

Priya

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